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Good listening requires an environment that is conducive to focused attention. Plenty of external aspects are simply beyond our control, but there are plenty that we can address before the first word is spoken....

After some introspection, it occurred to me that I spent most meetings waiting for other people to stop talking, impatiently awaiting my opportunity to speak. I came to realize the source of my irritation: I am not a good listener....

What skill should both mentors and mentees have in their tool belt? Active Listening! You may have heard this buzzy term before, and I’ll bet it’s gone in one ear and out the other. What’s that called? PASSIVE listening. Life is busy for most of...