Personal Information collected by eMentorConnect will be stored through electronic systems located in various jurisdictions. Please note the jurisdictions to which Personal Information may be transferred may not provide the equivalent level of data protection to the laws in your home country. This does not, however, change eMentorConnect’s commitment to keeping Personal Information secure.
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eMentorConnect collects Personal Information as permitted by applicable law through:
Wherever possible, we collect information directly from the individual to whom the information relates. Personal Information may, however, be collected in the course of eMentorConnect’s business (such as from third parties).
The categories of information we may collect include contact details (such as name, phone number, address, email addresses), social media information (such as information located on your Linkedin profile), job title, job function and history, company, location. We may also collect, should you choose to provide it, information regarding your gender, race, or ethnicity, and your progress in the program via your responses to progress and satisfaction surveys.
You need to give eMentorConnect your Personal Information if you want to apply to work with us, make an inquiry, arrange a demonstration of our services, or to request training.
The eMentorConnect website may at times be accessed anonymously. Many companies offer programs that help you to visit websites anonymously. While eMentorConnect will not be able to provide you with a personalized experience if we cannot recognize you, we want you to be aware that these programs are available.
To register as a user on the Platform, you are asked to provide eMentorConnect with Personal Information, which may include your name and email address. Information about you may also be entered on the Platform by your company’s Administrator, in order for you to use the Platform.
If you or your organization are required under the European Union’s General Data Protection Regulation (GDPR) to enter into a contract, or other binding legal act under EU or Member State law, with your data processors, please contact us to learn more about how we process data.
The eMentorConnect website and the Platform use eMentorConnect’s first party and third-party cookies to track online activities in accordance with applicable law.
A cookie is a small file which is placed on the user’s hard drive during a visit to the eMentorConnect website or the Platform. This file allows the user to move quickly and easily around the eMentorConnect website and to enter the Platform. It is used to identify a user and tracks a user’s session, providing information that the system uses to efficiently manage your use of the website and the Platforml.
Your web browser may be set to accept cookies automatically but can be changed to decline them. Please note that if you decline to accept cookies, this may mean you may not be able to take full advantage of the eMentorConnect website or the Platform.
Using Information Collected
eMentorConnect uses your Personal Information for a variety of purposes including the following, to:
In relation to a client or a user’s use of the Platform, eMentorConnect operates and maintains the Platform in accordance with applicable laws. However, the client company is responsible for the collection, use, and disclosure of any information submitted by its users of the Platform.
eMentorConnect does not review or monitor any collection, use or disclosure by clients or users of information submitted to, shared or stored in the Platform. To the extent permitted by law, and otherwise subject to the terms of any agreement in place between eMentorConnect and the relevant client, eMentorConnect bears no responsibility to any client, user or third party in relation to the collection, use, and disclosure of any information stored on the Platform.
Upon the completion of a client project, eMentorConnect may provide archival copies of information in connection with a project to that client, which may contain information relating to you, which has been submitted to the Platform (either by you or by eMentorConnect’s client). eMentorConnect bears no responsibility for any use by that client of the archival copy following eMentorConnect providing it.
For users providing information via our public website, we may from time to time, use your Personal Information to send you information about our products and services and those of related companies, which may be of interest to you. We may contact you from time to time on an ongoing basis by email or other address or contact point, which we have collected or obtained in order to provide such information.
If you receive promotional information from eMentorConnect and do not wish to receive this information any longer, you may remove your name from our list by Unsubscribing or contacting eMentorConnect at privacy@eMentorConnect.com and asking to be removed from our mailing list or follow the instructions to unsubscribe in any marketing communication you receive.
We do not market to users of our Platform and the above section applies only to users of our Public Website.
Security of your information
eMentorConnect maintains physical, electronic and administrative safeguards to protect Personal Information from loss, misuse and unauthorized access, disclosure, alteration and destruction. No transmission over the Internet can be 100% secure and although eMentorConnect will take all reasonable steps to protect information in storage, eMentorConnect cannot be responsible for the security of any information transmitted over the Internet.
eMentorConnect Group Companies
Personal Information is only shared with third parties:
at your direction or with your consent;
to perform business functions and services on our behalf including in connection with the use or operation of the Platform (such functions may include hosting servers, providing legal, accounting or other support services); or
as required or permitted by law.
Where eMentorConnect does make information or data available to certain third parties to perform business functions and services on behalf of eMentorConnect, all such parties will be under an obligation to maintain the security and confidentiality of the Personal Information and to process the data in accordance with eMentorConnect’s instructions.
Users will be given prior notice and choice to not opt-in before their data is provided to a third-party.
Please note that in using the Platform, users may be communicating with individuals and organizations outside of their home country. In that case, their use of personal information may not be covered by the law applicable in their home country or applicable privacy protection scheme.
For the purposes of accessing some areas of the eMentorConnect website and to use the Platform, you may be supplied with a username and password. You are responsible for the security and confidentiality of your password and login information.
Changing your information
You have the right to access the Personal Information we hold about you for the purposes of correcting, updating or deleting it by making a request to eMentorConnect at privacy@eMentorConnect.com. We will provide you with access unless we are legally authorized not to do so.
If at any time you wish to change Personal Information that is inaccurate or out of date, please contact us by emailing to eMentorConnect at privacy@eMentorConnect.com. If you wish to have your Personal Information deleted, please let us know in the same manner.
Users of the Platform may, alternatively, click on the “Privacy” link within the Platform and request changes, a copy of, or deletion of your data.
We will take all reasonable steps to change or delete information in response to such a request. If there is a reason that we cannot make that change or deletion, we will inform you of that reason.
Links to other sites
eMentorConnect may provide links to other websites. These sites operate independently of eMentorConnect and have established their own privacy and security policies. eMentorConnect encourages you to review these policies at any site you visit. eMentorConnect is not responsible for the conduct of those businesses.
How long does eMentorConnect keep personal information?
The time period for which eMentorConnect keeps information varies according to what the information is used for. In some cases, there are legal requirements to keep information for a minimum period. Unless there is a specific legal requirement for eMentorConnect to keep the information, eMentorConnect will keep personal information for so long as it is necessary for the purpose for which it was collected or for such other purposes for which consent has been obtained or eMentorConnect is otherwise permitted or authorized by law to use the Personal Information.
EU Residents – International Data Transfers
Any questions or concerns regarding the use or disclosure of Personal Information should be directed to eMentorConnect’s Privacy Officer (privacy@eMentorConnect.com). eMentorConnect will investigate and attempt to resolve complaints and disputes regarding use and disclosure of Personal Information by reference to the principles contained in this Policy.
eMentorConnect has further committed to refer unresolved privacy complaints under the EU-U.S. and Swiss-U.S. Privacy Shield Principles to an independent dispute resolution mechanism, the BBB EU PRIVACY SHIELD, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit www.bbb.org/EU-privacy-shield/for-eu-consumers/ for more information and to file a complaint.
Under certain limited conditions ,an EU individual may invoke last resort binding arbitration before the Privacy Shield Panel. eMentorConnect may be required to disclose an individual’s personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements. eMentorConnect has potential liability in cases of onward transfers of Privacy Shield data to third parties. The United States Federal Trade Commission (FTC) is the enforcement authority with jurisdiction over this compliance with the Privacy Shield.